Refund Policy
Last updated: 28 September 2026
1) Overview
This Refund Policy explains how refunds are handled for purchases made from MBA Junior Pte Ltd ("MBA Junior", "we", "us"). By purchasing a programme, you agree to the terms below.
2) No Refunds
No refunds are available once a short course module, full programme, or event booking has been delivered or completed. This includes single-session workshops and one-off event bookings once the event date has passed. Postponement, resuming, or rescheduling of lessons at a later term may be considered instead, subject to availability.
Consumables will also not be refunded. These include course materials, stationery and any other physical or promotional products provided to the student.
3) Cancelling Before a Programme Starts
Payment confirms your child's placement in a programme, hence cancellations of any lessons will not be refunded under any circumstance.
4) Conditional Refunds After a Programme Has Started
Once a programme has commenced, refunds are generally not entertained except in cases of unforeseen circumstances such as relocating overseas, a diagnosed learning difficulty, or a medical condition or personal accident that specifically prevents the child's continued participation. General disengagement or loss of interest does not qualify under this section.
Such requests must be submitted within 14 days of the triggering event, together with supporting evidence (e.g. a doctor's note). Where approved, a pro-rated credit (valid for 3 months, no admin fee) will be calculated from the date the supporting evidence is submitted, covering sessions not yet attended as of that date. Sessions missed prior to submitting evidence are not eligible for credit. The credit is redeemable for a future MBA Junior programme.
Missed sessions due to ordinary scheduling conflicts are not eligible for refund or credit under this section, but may be eligible for a one-time reschedule into another track at the same level, subject to availability.
5) Sibling / Multi-Course Enrollments
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Credits issued for one child may be applied toward a sibling's enrollment or a different MBA Junior track, subject to availability and within the 3-month credit validity period.
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Families enrolling multiple children or multiple courses at once: cancellation of one course/child does not affect the refund/credit terms of the others — each is assessed independently under this policy.
6) Transfer to Another Student
Parents may request to have another student take the place of their child who is enrolled in a programme, subject to approval of MBA Junior. Additional administration fees may also apply.
7) Deferment or Withdrawal
Deferment to the next term may be requested, on condition that it occurs before Week 6 of the current term of programme the child is enrolled in.
8) How to Request a Refund or Credit
To request a refund or credit, contact us at contact@mbajunior.org. Please include the parent's and child's name, the programme purchased, and the reason for the request (with supporting evidence, if applicable).
9) Processing
If your request is approved, cash refunds are processed back to the original payment method within 14 business days. Bank or card processing times may vary. Where a credit is issued instead, this will be confirmed via email together with its validity period.
10) Programme Changes or Cancellation by MBA Junior
If MBA Junior cancels an event or programme before it begins, families will receive a full refund or the option to transfer the value to another available class or track.
In the event MBA Junior cancels a programme midway with no replacements, partial refunds will be made.
11) Access After Refund or Credit
If a refund or credit is issued in place of continued participation, access to remaining scheduled sessions and any associated programme materials will be discontinued from the effective date.
12) Chargebacks
Please contact us first to resolve any issues before initiating a chargeback. Unresolved chargebacks may result in loss of access and may be contested with evidence of delivery and usage.
13) Changes to This Policy
We may update this policy from time to time. The "Last updated" date above indicates when it was most recently revised.
14) Contact
If you have questions about this policy, contact MBA Junior Pte Ltd at contact@mbajunior.org.